1. Processing Time

All orders are processed within 1–3 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:

• • Within Nigeria: 2–5 business days
• • International: 5–15 business days depending on destination

Delivery delays can occasionally occur due to customs or carrier issues.

3. Shipping Confirmation & Tracking

You will receive a shipping confirmation email once your order has shipped. This email will contain your tracking number(s), which will be active within 24 hours.

4. Customs, Duties & Taxes

From Nothing is not responsible for any customs fees, duties, or taxes applied to your international shipment. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Lost or Damaged Packages

From Nothing is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping

We currently ship worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.

7. Incomplete or Incorrect Addresses

Please ensure your shipping address is correct at the time of order. From Nothing is not responsible for orders shipped to incorrectly provided addresses.

8. Questions?

If you have any questions regarding your shipment, contact us at shipping@fromnothing.com.